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Cancellation Policy

Change in plans?

The following terms apply:

  • Cancellations/changes received more than 30 days prior to check-in: all payments are fully refundable; credit note will be issued, dates changed free of charge

  • Cancellations/changes received between 30 days and 14 days prior to check-in: 50% of total rate is non-refundable and cannot be credited

  • All cancellations/changes received 14 days or less prior check-in: No refund/credit available

In the event of your plans changing due to extenuating circumstances consideration will be given and contact must be made immediately to discuss.


M: 0431 486 555

Note: If you have booked through an online travel agent you will be subject to their cancellation policy. 



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